Contact support



At DEIF, we are committed to providing you with the tools and resources to solve issues efficiently. Our comprehensive self-service guides and FAQs are designed to help you troubleshoot and resolve common problems.

Comprehensive support for all situations 

Our complimentary support services encompass a variety of key areas, including diagnostic assistance, guidance on product selection, support with product configuration, fault identification, and troubleshooting. Additionally, we provide expert advice on setup and operation to ensure a seamless experience from start to finish.

Before contacting our support team, we encourage you to explore our detailed user guides and solutions. These guides and solutions can be found under the support portal.



Support portal

Take advantage of the various available resources on our support portal.

Product return

For details on return of products please check our RMA page.

Support offices

Our local offices are available via multiple ways (phone, WhatsApp/WeChat, Email, WebForm).

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    Contact us to discuss your options

    - 90 years of energy pioneering
    - Manufactured at the highest standards
    - Superior quality
    - Unmatched service and support
    - Made in Denmark